MINIMUM ONLINE PRICE GUARANTEED

We guarantee that the establishments appearing on this Website with the BEST RATE ONLINE logo are cheaper than those on any other Website for a similar type of reservation.

Nevertheless, if you do manage to find something cheaper online that has the same reservation conditions as the one you have just booked on www.formenterahotelsguide.com within the next 72 hours of doing so, you will be given a discount for the difference with a mark up of 10% at the end of your stay at the place you have reserved. Please send an email to Necesita tener Javascript habilitado within 72 hours indicating the information about the Website in question.

Terms and Conditions of the Guarantee

  1. The email has to be sent within 72 hours after the reservation has been made, and within 24 hours after the cheaper deal has been discovered. Your email must contain the following data: name, reservation locator in www.formenterahotelsguide.com and the Website that has the lower price. The information supplied must be accurate and detailed so that we can deal with your claim properly.
  2. The guarantee is not applicable for same-day reservations. It covers the total price of the reservation, whatever form of payment is used by the client.
  3. The lower price found must also be for an online reservation on another Website in which the conditions are similar to those established on www.formenterahotelsguide.com: the reservation must be confirmed in real time for the same type of accommodation and board basis and for the same dates and number of guests. It does not apply if a mistake has been made in the price charged on the other Websites.
  4. The price must be in the same currency.
  5. The guarantee is not applicable if the client cancels the reservation made on www.formenterahotelsguide.com or if they do not show up at the hotel.
  6. If this guarantee is not applied, the reservation made would still be fully valid, as would the possibility to cancel it, if need be, free of charge.
  7. The minimum price guarantee is not valid if it is used in parallel with membership rates, frequent-stay programs, loyalty points, other reward programs or special hotel offers wherever the reservation is made. Opaque pricing, bidding, name-your-own-price systems and not identifying the hotel during the reservation process are not covered by the guarantee either.